There has been quite a bit of news and changes about the Neocron servers over the last week due to the infrastructure changes, which has probably left most of us in a slight state of confusion. Mokoi has recently posted a blog and a post on the current situation.
So to help, here is what we know and understand about the current live servers.
Mars – Is running normally.
Terra– At the time, it is down due to a crash that has caused some data integrity issues. The Neocron 2 Support team are doing their best to bring it back online without any data loss to the game data. No ETA at this time.
Titan – This is a new server that is currently a test server, meaning there will be a wipe before it goes live. You can play on this server now however due to a small bug, it is showing as "Offline" If it does show as "Offline" just try and connect anyway. Also when Titan goes live, there won’t be a character transfer option, although there may be a possibility of a character transfer option in the future. (More here)
As of approximately 8.30PM this evening Neocron once again has been plunged into darkness. The good news is that it does not appear to be the result of a DDoS attack, and maybe someone has unplugged the servers to hoover maybe.
GM_Zoltan over twitter said this:
"Main Host is unreachable. Its not a part of the DDoS attack... It seems that someone unplugs the server or something -.-"
As always, we hope that all services are resumed as soon as possible, and as soon as they are, we will update this post.
The work so far, with the talk of the new server Titan, so far has been a product of the voluntary Neocron Support Team, we thank them greatly for all their hard work so far and in the future. As always guys, we are here to help :)
This was posted today over on the NC forums from Trivaldi,
Below is some information regarding the Neocron Service. We hope to remove confusion by providing this concise run down of the situation.
Recent DDoS Attacks A solution has been implemented to ease the stress caused by the attacks. There should be a noticeable improvement in game server availability over the next few days. Web based services should already see an improvement. For obvious reason we cannot give any details on this solution.
Terra [EN] & Mars [DE] Game Servers Provided on Canadian hosting by Kirk Lenke, these servers remain as they were. Up time should improve but these servers remain available for players to utilise under the standard rules, with in game support provided (in English and German) by the Neocron Support Team. Lag spikes on these servers unfortunately cannot be resolved due to the nature of our hosting agreement.
Although considered “Legacy Servers” Terra and Mars will still receive future patch updates. Now changes to the infrastructure have been made, these servers will become Terra [NA] and Mars [NA], to reflect their physical location (North America).
Mercury [DE] Game Server Mercury’s database was backed up and is securely stored. The server itself will not be returning.
*NEW* Titan [EU] Game Server An entirely new 4 slot server provided by members of the Neocron Support Team. Better hardware in a more secure environment hosted in Europe. A fresh server enabling a fresh start for the game to improve the Neocron experience for everyone, thanks to improved hardware and hosting environment performance. Supported in full by the Neocron Support Team (in English and German) under the usual rules, receiving all future patch updates.
Titan [EU] will launch Soon™ and have a completely clean economy. At least initially only brand new 0/2 rank characters will be available, to anyone with a Neocron 2 Game Account.
Titan [EU] Character Transfer At this time discussions are still going on internally as to our stance on character transfers to the new server. We hope to reach a decision as soon as possible; after investigating the technical feasibility of different tiers of character transfer. We will post another update once we have confirmed our stance on this. We can confirm however, that no character transfer will be available at the launch of Titan [EU].
In the meantime all players still have the choice of playing on the older servers.
We hope this makes the situation clearer. Neocron Support Team ------------------------------------------------
Neocron has gone down for some scheduled maintenance at the moment, this annoucement on the Neocron forums gives some information to runners:
To allow us to perform some needed maintenance and updates across the entire Neocron server environment, all servers will be slowly taken offline starting at 11:30 GMT / 12:30 BST / 13:30 CET.
This down time will affect all of our first party services, including the game servers, launcher, website, IRC channel and these forums.
For up to date information during the downtime, please join us at facebook or follow us on twitter
We apologise for the inconvenience caused and hope to be back online ASAP.
Your Neocron Support Team
They really do mean everything but so far other than for "needed maintenance" we do not know what is being completed. No doubt, more information will follow regarding this downtime, and as the annoucement states, join them on Facebook and follow them on Twitter.
The THN will be keeping a close eye on developments and let you know when everything is back up and running again. When we asked them earlier this was the response:
THN :: @OfficialNeocron Is there an estimated time for this scheduled down time? Or is it a case of it will be up when its up?
Neocron :: @TechHaven We'll let everyone know via Twitter and Facebook when we're back online. Current ETA is "When it's Done™" ;)
Keep tuned for more info!
UPDATE :: As of 3pm BST the Neocron servers across the board were reported as back online again. Still no word on the reason for the downtime, but we will keep trying to find out for you all! :: Just down for maintenance - @TechHaven Just good old fashioned maintenance :)
as of today, a new public testserver is available for you to help test ongoing developement of Neocron. Please keep in mind that this is a testserver and no retail install. Your items, characters and basically everything on that server can be changed arround or deleted at any time.
Our #1 priority is to fix some of the long known issues and bugs. Please do not expect any big content updates in this phase of developement.
How can you access the testserver?
1) Create a copy of your retail client folder 2) Using the new copy, edit the "UPDATER.INI" in the subfolder "INI" and replace its contents with the following:
3) Launch the NeocronLauncher.exe and in the dropdown menu (top-right corner of the launcher), choose "Neocron Evolution Testserver" 4) Launch the game.
We hope you enjoy testing and look forward to your feedback and reports in the new testserver forum section that will soon be open.
We at the THN are looking forward to the progress this new testserver will have to offer for the Neocron community, and it looks like the many hours of hard work that have gone into Neocron over recently months/weeks are really starting to show now. Thank you.