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All the latest news about Neocron 2 from KK

10Tacle Declares Insolvency
News
Written by CMaster   
Thursday, 07 August 2008

10Tacle Studios AG, who wholly own ReaKKtor Media GmbH (the makers of Neocron) are being reported by various websites as having declared insolvency. It should be made clear that this does not necessarily mean the end of Neocron or Black Prophecy - Reakktor may in fact pass completely unscathed.

English gaming sites and German financial press are reporting that 10Tacle Studios AG, the German company that is the sole of owner of ReaKKtor Media GmbH, developers of Neocron has officially declared a state of insolvency (read more about this in english and badly translated german ). SnowCrash from KK has promised an offical statement about the sitation tomorrow in a posting on the German forums (again, bad translation here).

The fate of the 10Tacle subsidiaries appears to be mixed. Stormregion has apparenly been disbanded since completing their game, while 10Tacle Belgium has apparenty recentley met a similar fate. Meanwhile, Blimey!, a developer purchased by 10T and having had past success have stated every confidence that they will continue operating and releasing games.

Sources close to Reakktor are emphasising that Neocron servers will remain up for the forseeable future. It is quite possible wih the seeming strong progress of Black Prophecy and the apparent still revenue-generating Neocron that Reakktor will continue operating, especially as 10T can still hope for support from it's investors similar to the deal that recentley fell through , and KK may remain a saleable assett. This article details the directions and situation of 10Tacle quite well, alhough the deal referred to has now fallen through.

 

 
Neocron server migration - Completed!
News
Written by Brammers   
Thursday, 10 July 2008
The servers are now back online after the migration to a new datacenter. You may experience some connection issue while the DNS records update around the internet. If you do, please check this thread .
 
Servers offline for migration - Completed!
News
Written by The THN Admin   
Monday, 30 June 2008

The Neocron 2 servers are now offline for the planned migration of the hardware to the new datacentre. This process is expected to take several days, and is expected to be back by the 7th July.

The THN will be keeping everyone updated with the news here, but for discussion about the migration, please use this thread.

The Story so far...

29th June 23:00BST, 30th June Midnight CEST. - The login server was taken offline. Anyone who was ingame could remain ingame, but if you logged out, you would not be able to log in. The population slowly got smaller, and there was a little party in Plaza 1 .

Here is what Snowcrash posted about the first planned step for the migration.

"As already announced, the Neocron server hardware will be moved to another data center. For this purpose, the main account server will be shut down today at midnight (CEST). From then on it is no longer possible to log into the game and to administrate game accounts. The game servers will be shut down tomorrow morning at 09:00 AM CEST. Until then it is possible to play Neocron if one has logged into the game before the shutdown of the main account server.

We will of course keep you in the loop about the migration progress and will announce further details regarding the planned lowering of the Neocron subscription fees within the next days."

30th June 08:27BST  Snowcrash updated the thread with the lastest news "All servers have been shut down and are now being dismantled by the admin team of our data center provider. After the dismantling the hardware will be made ready for dispatch and transported to the new data center."

4th July 09:45BST Nidhogg posted this update. "The Neocron server hardware has arrived in the new data center yesterday evening after some delay. Pending an intensive examination the hardware will be rebuilt and taken back into operation. Due to the circumstances of the transportation delay it may take a little longer than expected to bring the servers back online."

7th July 10:54 BST No further updates have been posted since the 4th July update.

7th July 12:22 BST Snowcrash has just posted this update. "The intensive examination of the hardware has just been finished and the rebuild of the hardware, as well as the adjustment of the software, is currently in progress. As already explained the shipment of the servers has taken longer then expected which is the reason for this delay.

We will inform you as soon as we have more information and ask for a little more patience."

 9th July 10:45BST  Server is now back up - Mission Completed! Now every back to PvPing and OP fighting!

 
Future Neocron Downtime and Price Plan changes
News
Written by Delphi   
Wednesday, 18 June 2008

Snowcrash has reported that there will be a migration of the server hardware containing the neocron 2 cluster to a new datacenter location between the 30th of June and the 7th of July. Obviously during this time there will not be any possible way to connect to the neocron servers.

In more positive news the price plan for Neocron 2 will change from the current amount of 9.99 € per month to a new low price of 5.00 €. More details will be vailable when the servers are migrating. 

Read more...
 
Paypal payments available again
News
Written by Brammers   
Monday, 16 June 2008
After several weeks of issues and problems with PayPal, where players where not able to cancel or create a new account, PayPal have finally found and fixed the problem.

All the information can be found in this forum thread , while in the meantime the THN Admin will be deciding what to do with the stockpile of Baseball Bat  . (Suggestions welcome!)
 
NC Forums back online
News from the forums
Written by Brammers   
Tuesday, 03 June 2008
After the great transformer explosion at the datacenter in Houston, Texas where the Neocron forms are hosted, the forums are now back online .
 
NC Forums offline
News from the forums
Written by Brammers   
Sunday, 01 June 2008

Currently the Neocron forums are offline for reasons unknown. It is not clear when they went down, but the first report of the forums being down was at 9.35GMT on Sunday.

No news on when the forums will be back or what the cause of the issue is. As soon as the THN knows, we will tell you.

In the mean time, feel free to use the THN Forums.

Updated: Monday 10:30BST - Still down, and no news available. On the THN here are a couple of threads of interest.

Compensation discussion - http://forum.techhaven.org/viewtopic.php?t=3108
NC Forums down discussion -  http://forum.techhaven.org/viewtopic.php?t=3109

Updated: 13:05BST - After a little bit of investigation and a comfirmation post from Nidhogg on the THN forums , the NC forums are offline due to a transformer exploding in the Houston datacenter where the NC forums are hosted. More news on the exploding transformer can be found on The Register.

Please note that the game servers are up and running as normal, as they are in a different datacenter.

As for the ETA, our guess is good as yours - howerver there is a service update page with the latest information

Update: 22:55 BST - Apparantly the servers at the H1 datacentre affected by the transformer outage are beginning to come back online, hopefully this means the NC forums will be up and running again soon.

Update: 03/06-/08 @ 00:08

A statement has been released from the CEO of the company (The Planet) running the server on which the Neocron forums are hosted, from the sounds of it, it looks like the forums should be back online at 2am BST!

Update: 30/06/08 9:58BST - The forums are back! 

 
Downtime Compensation
News from the forums
Written by Tratos   
Saturday, 31 May 2008

Chenoa has today posted news and information regarding the compensation packaged offered by Reakktor in light of the recent server downtime caused by major hardware malfunctions at their datacentre in Hamburg.

You can find full details of the compensation package and the means by which to claim on the official forums in this thread or just click on Read More.

Read more...
 
Neocron Servers back online
News from the forums
Written by Brammers   
Thursday, 29 May 2008
After 7 days of downtime , due to multiple hard disk failures the Neocron servers are now back online.
 
Neocron Server Issues (All Servers)
News from the forums
Written by Tratos   
Thursday, 22 May 2008

Earlier this evening the Neocron servers became unreachable, apparantly the gameworld servers are uneffected and it is a reachability issue preventing users getting ingame. Nidhogg has acknowledged the issue and Reakktor are working on a solution.

Update:  SnowCrash has posted info regarding the issue this morning.

"The game servers are still running. The server hosting the launcher page seems to have some trouble. Our tech department will look into that issue asap."

You can follow the current issues in this forum thread.

We'll bring you more when we can!

Update by Brammers: 23 May 2008 12:26BST - After just over 36 hours since the downtime began, there is another update from Nidhogg. No ETA from KK or whoever is fixing the broken login server.

"For anyone who wished to cancel either a full or trial account and will incur charges due to this outage be assured that those charges will be fully refunded. Please drop an email to This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

I'm afraid there's still no further information nor an expected ETA for repairs. I know this is intensely frustrating (for everyone!) but please bear with us stating your intentions."

Update by Brammers: 25 May 2008 15:54BST - Nearly 4 days later, the closest to a ETA we have is possibly either Monday or Tuesday.to seeing NC back online .The servers are finally back online and all data has been successfully restored.

We are deeply sorry for the inconvenience caused and thank you for your patience and loyalty during this long server downtime.

The Gamemaster team has prepared a special ingame compensation for all of you and will anounce all details within the next 48 hours.

In between the boredom of no Neocrack, Zheodaine made this highly amusing post and what effect that no Neocron can have on the day to day life of a Neocron player.

Update by Brammers: 26th May 22:29BST - We are now upto 5 days since the problems with the login server started.

Despite repeated requests by myself, or other members of the neocron community for an update from KK, no update has been released since Odin's post and Nidhogg's post on Saturday, which is really disappointing for a lot of the  community members.

Therefore at this point in time, the best guess is still Tuesday.

However myself on behalf of the THN community members and Neocron community members will continue to push KK to release an update ASAP.

Update by Brammers: 27th May 11:03BST - A statement about the servers is currently being prepared, as soon as we know, we shall bring it here.

Updated by Brammers: 12:35BST - The following update has been released by Snowcrash . The short version - something went badly wrong, and the server may be back on Wednesday afternoon. Here is what Snowcrash said.

"As previously explained, we have encountered severe hardware malfunctions on our main account server which is used for account management and all affiliated data (e.g. the launcher website). Due to unfortunate circumstances several hard drives had been severely damaged, including the backup drives, and therefore it was not possible to apply any backups in order to quickly recover and continue operation. Critical payment information have not been compromised as these information are not stored on our servers but on the servers of the according payment provider.

In the time since the outage began our service provider has engaged a specialist team to recover the data from the affected drives. That process is nearly complete and we will be able to check the state of the server today. Without making any promises, we are trying to have the servers back online by tomorrow afternoon.

We are fully aware of your displeasure at the servers being unavailable for these past few days and we are deeply sorry for this inconvenience. Despite industry standard safety measures it happened that multiple critical hard drives were seriously damaged; a one in a million chance.

Unfortunately it is not possible to apply free game time as compensation but in order to compensate you for the lost days the Neocron Gamemaster team will prepare some in-game surprises once the servers are available again."

Updated by Brammers: 28th May 2008 15:42BST - Another update from Snowcrash, servers will not be up today.

"After the check-up of the main account server we have detected some damaged areas on the server’s database. It is now necessary to fully scan and repair these damaged areas. However, we were able to identify that these areas are not containing sensible data. Nonetheless these areas have to be fully recovered to make the server operational again. Due to technical conditions this process can take several hours; thus it is not possible to reactivate the server today.

We will keep you up to date with the recovery process during the next 24 hours."

 Updated by Delphi: 29th May 2008 15:00BST - Final update from Snowcrash, servers are now back live, and information concerning the compensation will be revealed in the next 48 hours.

"The servers are finally back online and all data has been successfully restored.
We are deeply sorry for the inconvenience caused and thank you for your patience and loyalty during this long server downtime.
The Gamemaster team has prepared a special ingame compensation for all of you and will anounce all details within the next 48 hours. "

 
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