Currently the Neocron forums are offline for reasons unknown. It is not clear when they went down, but the first report of the forums being down was at 9.35GMT on Sunday.

No news on when the forums will be back or what the cause of the issue is. As soon as the THN knows, we will tell you.

In the mean time, feel free to use the THN Forums.

Updated: Monday 10:30BST - Still down, and no news available. On the THN here are a couple of threads of interest.

Compensation discussion - http://forum.techhaven.org/viewtopic.php?t=3108
NC Forums down discussion -  http://forum.techhaven.org/viewtopic.php?t=3109

Updated: 13:05BST - After a little bit of investigation and a comfirmation post from Nidhogg on the THN forums , the NC forums are offline due to a transformer exploding in the Houston datacenter where the NC forums are hosted. More news on the exploding transformer can be found on The Register.

Please note that the game servers are up and running as normal, as they are in a different datacenter.

As for the ETA, our guess is good as yours - howerver there is a service update page with the latest information. 

Update: 22:55 BST - Apparantly the servers at the H1 datacentre affected by the transformer outage are beginning to come back online, hopefully this means the NC forums will be up and running again soon.

Update: 03/06-/08 @ 00:08

A statement has been released from the CEO of the company (The Planet) running the server on which the Neocron forums are hosted, from the sounds of it, it looks like the forums should be back online at 2am BST!

Update: 30/06/08 9:58BST - The forums are back! 

Chenoa has today posted news and information regarding the compensation packaged offered by Reakktor in light of the recent server downtime caused by major hardware malfunctions at their datacentre in Hamburg.

You can find full details of the compensation package and the means by which to claim on the official forums in this thread or just click on Read More.

Earlier this evening the Neocron servers became unreachable, apparantly the gameworld servers are uneffected and it is a reachability issue preventing users getting ingame. Nidhogg has acknowledged the issue and Reakktor are working on a solution.

Update:  SnowCrash has posted info regarding the issue this morning.

"The game servers are still running. The server hosting the launcher page seems to have some trouble. Our tech department will look into that issue asap."

You can follow the current issues in this forum thread.

We'll bring you more when we can!

Update by Brammers: 23 May 2008 12:26BST - After just over 36 hours since the downtime began, there is another update from Nidhogg. No ETA from KK or whoever is fixing the broken login server.

"For anyone who wished to cancel either a full or trial account and will incur charges due to this outage be assured that those charges will be fully refunded. Please drop an email to This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

I'm afraid there's still no further information nor an expected ETA for repairs. I know this is intensely frustrating (for everyone!) but please bear with us stating your intentions."

Update by Brammers: 25 May 2008 15:54BST - Nearly 4 days later, the closest to a ETA we have is possibly either Monday or Tuesday.to seeing NC back online .The servers are finally back online and all data has been successfully restored.

We are deeply sorry for the inconvenience caused and thank you for your patience and loyalty during this long server downtime.

The Gamemaster team has prepared a special ingame compensation for all of you and will anounce all details within the next 48 hours.

In between the boredom of no Neocrack, Zheodaine made this highly amusing post and what effect that no Neocron can have on the day to day life of a Neocron player.

Update by Brammers: 26th May 22:29BST - We are now upto 5 days since the problems with the login server started.

Despite repeated requests by myself, or other members of the neocron community for an update from KK, no update has been released since Odin's post and Nidhogg's post on Saturday, which is really disappointing for a lot of the  community members.

Therefore at this point in time, the best guess is still Tuesday.

However myself on behalf of the THN community members and Neocron community members will continue to push KK to release an update ASAP.

Update by Brammers: 27th May 11:03BST - A statement about the servers is currently being prepared, as soon as we know, we shall bring it here.

Updated by Brammers: 12:35BST - The following update has been released by Snowcrash . The short version - something went badly wrong, and the server may be back on Wednesday afternoon. Here is what Snowcrash said.

"As previously explained, we have encountered severe hardware malfunctions on our main account server which is used for account management and all affiliated data (e.g. the launcher website). Due to unfortunate circumstances several hard drives had been severely damaged, including the backup drives, and therefore it was not possible to apply any backups in order to quickly recover and continue operation. Critical payment information have not been compromised as these information are not stored on our servers but on the servers of the according payment provider.

In the time since the outage began our service provider has engaged a specialist team to recover the data from the affected drives. That process is nearly complete and we will be able to check the state of the server today. Without making any promises, we are trying to have the servers back online by tomorrow afternoon.

We are fully aware of your displeasure at the servers being unavailable for these past few days and we are deeply sorry for this inconvenience. Despite industry standard safety measures it happened that multiple critical hard drives were seriously damaged; a one in a million chance.

Unfortunately it is not possible to apply free game time as compensation but in order to compensate you for the lost days the Neocron Gamemaster team will prepare some in-game surprises once the servers are available again."

Updated by Brammers: 28th May 2008 15:42BST - Another update from Snowcrash, servers will not be up today.

"After the check-up of the main account server we have detected some damaged areas on the server’s database. It is now necessary to fully scan and repair these damaged areas. However, we were able to identify that these areas are not containing sensible data. Nonetheless these areas have to be fully recovered to make the server operational again. Due to technical conditions this process can take several hours; thus it is not possible to reactivate the server today.

We will keep you up to date with the recovery process during the next 24 hours."

 Updated by Delphi: 29th May 2008 15:00BST - Final update from Snowcrash, servers are now back live, and information concerning the compensation will be revealed in the next 48 hours.

"The servers are finally back online and all data has been successfully restored.
We are deeply sorry for the inconvenience caused and thank you for your patience and loyalty during this long server downtime.
The Gamemaster team has prepared a special ingame compensation for all of you and will anounce all details within the next 48 hours. "

Are you a leader of a clan, and need new members? Then head over to the official forums, as KK have opened 2 forum areas (English , German ) for allowing you to advertise your clan.

Before you post, please make sure you follow the posting rules. (English , German )

On a side note, why not put a bit of informaton about your Clan on the Clan section in the Wiki (Please ensure you follow the guide for creating your own Clan Page)

Here is the 1^st THN Neocron Community update with news on some of the Neocron community projects that are taking place out there. Click on read more!